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Formentera Boat Trip from Ibiza Town - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

118

Type of traveler

Person traveling alone (21)

Couple (114)

Group of friends (73)

Family with small children (13)

Family with adolescent children (18)

28/Jun/2020

Paola Catalina Perez Uribe

Marbella, Spain

I travelled by myself

28/Jun/2020

Anonymous

Spain

23/Jun/2020

Anonymous

Spain

7/Mar/2020

Lucia Moreno Rivelles

Albacete, Spain

Mi experiencia con el proveedor ha sido pésima... viendo que el barco media hora antes de partir ni estaba preparado, pedí información porque me parecía raro. La mujer de información me dice que la actividad estaba CANCELADA!! NI ME LLAMARON, NI ME LO COMUNICARON... organización de actividad que deja mucho que desear!

My experience with the supplier has been terrible ... seeing that the boat half an hour before leaving was not ready, I asked for information because it seemed strange to me. The information woman tells me that the activity was CANCELED !! NEITHER CALLED ME, NOR COMMUNICATED ... activity organization that leaves much to be desired!

El servicio se vio interrumpido por las condiciones meteorológicas, por lo que no fue posible comunicar previamente la cancelación. Hemos comprobado que el personal de taquilla ofreció la ayuda necesaria. Translate this opinion into English.

The service was interrupted by weather conditions, so it was not possible to previously communicate the cancellation. We have verified that the box office staff offered the necessary help. Opinion translated. Show original.

I travelled with my partner

7/Mar/2020

Sandra

Madrid, Spain

Muy mala gestión de la naviera. Reservamos con la naviera operadora, que al tener barcos más pequeños, no pudo zarpar por oleaje. Lo malo viene cuando no nos atendían en ningún número de teléfono, ni nadie de la empresa estaba allí para indicarnos, ni había mensaje en el contestador orientando que hacer. Menos mal que unos de la isla nos vio la cara de circunstancia y nos ayudó. Hubo que cambiar billetes a otra naviera

Very poor management of the shipping company. We booked with the operating shipping company, which, having smaller boats, could not set sail due to waves. The bad thing comes when they did not answer us on any phone number, nor was anyone from the company there to indicate us, nor was there a message on the answering machine directing what to do. Fortunately, some of the island saw the face of circumstance and helped us. Tickets had to be changed to another shipping company

Pedimos disculpas por las molestias ocasionadas. Debido a las condiciones climatológicas no fue posible realizar el servicio, por lo que hemos realizado ya el reembolso oportuno. No obstante, hay un servicio de taquillas con personal disponible para cualquier tipo de consulta. Translate this opinion into English.

We apologize for the inconvenience caused. Due to the weather conditions it was not possible to perform the service, so we have already made a timely refund. However, there is a staffed locker service available for any type of inquiry. Opinion translated. Show original.

I travelled with my partner

16/Feb/2020

Anonymous

Zaragoza, Spain

I travelled by myself

16/Feb/2020

Anonymous

Zaragoza, Spain

I travelled by myself

1/Feb/2020

Hector Jorge

Buenos Aires, Argentina

En primer lugar, una atención espantosa por parte de la tripulación, en segundo lugar un barco en pésimas condiciones, hasta entraba agua por todas partes y por último teníamos horario de regreso establecido a las 18:00 horas y el capitán decidió en forma unilateral regresar a las 17:00 horas. Salimos del puerto de Ibiza a las 11:00 horas , único horario posible, y nos dijeron que era media hora de viaje, llegamos a las 12:10 y encima nos cambiaron el horario de regreso y con una atención pésima

Firstly, a frightening attention from the crew, secondly a ship in terrible conditions, even water was entering everywhere and finally we had a return schedule established at 18:00 and the captain unilaterally decided to return at 5:00 p.m. We left the port of Ibiza at 11:00 am, the only possible time, and they told us it was half an hour's journey, we arrived at 12:10 pm and on top of that they changed our return time and with lousy attention

Se intenta contar con personal amable y atento además de disponer de barcos cuidados y en buen estado. Por otro lado, efectivamente, el horario sufrió una ligera modificación, por lo que se ha procedido ya a realizar la compensación oportuna. Pedimos disculpas por cualquier inconveniente ocasionado. Translate this opinion into English.

We try to have friendly and attentive staff in addition to having well-kept and well-maintained boats. On the other hand, indeed, the schedule underwent a slight modification, for which the appropriate compensation has already been carried out. We apologize for any inconvenience caused. Opinion translated. Show original.

I travelled with my partner

26/Jan/2020

Rosario

Tres Cantos (madrid), Spain

I travelled with teenagers

1/Nov/2019

Anonymous

Spain

27/Oct/2019

Inés

Madrid, Spain

I travelled with my partner